Shipping policy

Last updated: June 9, 2026

Muckmount is committed to getting your order out fast and delivered safely.

PROCESSING TIMES

Orders are typically processed and shipped within 1–2 business days after purchase.

You will receive tracking information via email once your order has shipped.

Please note that processing times may be extended during holidays, product launches, promotions, or periods of high order volume.

SHIPPING RATES & DELIVERY

Shipping rates and estimated delivery times are calculated at checkout based on your location and selected shipping method.

Muckmount currently ships within the United States.

CARRIER DELAYS

Once a package has been transferred to the shipping carrier, delivery delays are outside of Muckmount’s control.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate shipping information at checkout. Muckmount is not responsible for delays, lost packages, or delivery issues caused by incorrect addresses entered by the customer.

LOST OR DAMAGED PACKAGES

If your package arrives damaged or appears lost in transit, contact us at support@muckmount.com and we’ll work to resolve the issue as quickly as possible.

RETURNS & REFUND POLICY

Due to the nature of our products, we do not accept returns on used items.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at support@muckmount.com with your order number and photos of the issue.

If approved, we may offer:

• A replacement product
• Store credit
• A refund at our discretion

Unused and unopened items may be eligible for return approval on a case-by-case basis.

Muckmount reserves the right to refuse returns that do not meet these conditions.